题目：提高质量保证

We will do our best to _____ shipment to meet your requirements in time. 

题目：ResourcePlanningManager:AssessmentofSuitabilityforHome-basedWorking.

YourL/CNo.111for￡2000issuedbytheBankLtd,Liverpool,has____.

YouaregoingtospendholidaysinHawaiiinJune.Suddenlyyoureceivedaletterfromanimportantcustomer,Mr.EltonDeland,whowillarriveon25thJuneanddiscusstheclaim.YouhavetodelaythetriptillJuly.

WriteashortmessagetoMs.AnneFolster,yoursecretary.

.ExplainWhyyoupostponeyourtrip.

.MentionthedatewhenMr.EltonDelandwillarrive.

.Askhertoarrangeyourmeeting.

.Write30-40wordsonyourAnswerSheet.