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实现“双赢”协作原则应当遵循哪些要领?

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正确答案:

A培养双赢的性格:

(1)真诚正直,诚信是“双赢”的基石;

(2)成熟:勇气与体谅之心是双赢思维不可或缺的因素,二者平衡才是真成熟;

(3)富足心态

B建立双赢的人际关系要随时存入帐户的六种感情存款:

(1)理解别人。孔子:己所不欲,勿施于人;己欲达则达人;

(2)注意小节。细节决定成败;

(3)信守诺言,一次严惩的失信会使人信誉扫地;

(4)阐明期望,以免产生误会、失望和猜忌;

(5)诚恳正直:背后不道人短是诚恳正直的最佳表现;争取学生或子女的信赖的关键系于一个最难缠的人身上。

(6)勇于道歉:弱者才会残忍,只有强者才懂得温柔。

C签订双赢的协议;互利关系中对于彼此都能接受的结果所达成的共识,即绩效协议或合伙协议。

D建立双赢的制度:个人或集体的使命宣言所列举的目标与价值,应当有恰当的奖惩制度作为后盾。

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