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TheImportanceofGoodCommunications
Effectivecommunicationisessentialforallorganizations.Itlinkstheactivitiesofthevariouspartsoftheorganizationandensuresthateveryoneisworkingtowardsacommongoal.Itisalsoextremelyimportantformotivatingemployees.Staffneedtoknowhowtheyaregettingon,whattheyaredoingrightandinwhichareastheycouldimprove.Workingalonecanbeextremelydifficultanditismucheasierifsomeonetakesaninterestandprovidessupport.Employeesneedtounderstandwhytheirjobisimportantandhowitcontributestotheoverallsuccessofthefirm.Personalcommunicationshouldalsoincludetargetsetting.Peopleusuallyrespondwelltogoals,providedtheseareagreedbetweenthemanagerandsubordinateandnotimposed.
However,firmsoftenhavecommunicationproblemsthatcanunderminetheirperformance.Inmanycases,theseproblemsoccurbecausemessagesarepassedoninaninappropriateway.Thereare,ofcourse,severalwaysofconveyinginformationtoothersintheorganizationwhichincludespeakingtothemdirectly,e-mailing,telephoningorsendingamemo.Themostappropriatemethoddependsonwhatexactlyitisyouarecommunicating.Forexample,anythingthatisparticularlysensitiveorconfidential,suchasanemployee'sappraisal,shouldbedoneface-to-face.
Oneofthemainproblemsforseniorexecutivesisthattheydonothavethetimeorresourcesneededtocommunicateeffectively.Inlargecompanies,forexample,itisimpossibleforseniormanagerstomeetanddiscussprogresswitheachemployeeindividually.Obviouslythistaskcanbedelegatedbutatthecostofcreatingagapbetweenseniormanagementandstaff.Asaresult,managersareoftenforcedtouseothermethodsofcommunication,likememosornotes,eveniftheyknowthesearenotnecessarilythemostsuitablemeansofpassingonmessages.
Theuseoftechnology,suchase-mail,mobilephonesandnetworksystems,isspeedingupcommunicationimmensely.However,thisdoesnotmeanthatmoreinvestmentintechnologyautomaticallyprovesbeneficial:systemscanbecomeoutdatedoremployeesmaylackappropriatetraining.Therearemanycommunicationstoolsnowavailablebutafirmcannotaffordallofthem.Evenifitcould,itdoesnotactuallyneedthemall.Thepotentialgainsmustbeweighedupagainstthecosts,andfirmsshouldrealizethatmorecommunicationdoesnotnecessarilymeanbettercommunication."
Asthenumberofpeopleinvolvedinanorganizationincrease,theuseofwrittencommunicationrisesevenfaster.Insteadofaquickconversationtosortsomethingoutnumerousmessagescanbepassedbackwardsandforwards.Thiscanleadtoatremendousamountofpaperworkandisoftenlesseffectivethanface-to-facecommunication.Whenyouareactuallytalkingtosomeoneyoucandiscussthingsuntilyouarehappythattheyhaveunderstoodandfeedbackisimmediate.Withwrittenmessages,however,youareneverquitesurehowitwillbereceivedwhatyouthinkyouhavesaidandwhattheotherpersonthinksyouhavesaidcanbeverydifferent.
Theamountofwritteninformationgeneratedinlargeorganizationstodaycanleadtocommunicationoverload.Somuchinformationisgatheredthatitgetsinthewayofmakingdecisions.Takealookattheaveragemanager'sdeskandyouwillseetheproblem--itisoftencoveredwithletters,reportsandmemos.Thisoverloadcanleadtoinefficiencies.Forexample,managersmaynotbeabletofindtheinformationtheywantwhentheyneedit.Communicationisalsobecomingmoredifficultwiththechangesoccurringinemploymentpatterns.Withmorepeopleworkingpart-timeandworkingathome,managingcommunicationisbecomingincreasinglycomplex.
1.InthefirstparagraphthewriterrecommendsthatcommunicationwithstaffshouldincludeA.somefeedbackontheirjobperformance.
B.anexplanationofhowcompanytargetshavebeenset.
C.informationonpromotionprospectswithinthecompany.
D.anindicationofwhichdutiestheycanexpectassistancewith.areastheycouldimprove
2.Accordingtothewriter,thebestwayofachievingeffectivecommunicationistoA.adaptthemessagetosuitaparticularaudience.
B.makethecontentofmessagesbriefanddirect.
C.selectthemostsuitablemeansofconveyingaparticularmessage.
D.ensurethatinformationistargetedattheappropriategroupofpeople.
3.Whatdoesthewritersayaboutthecommunicationoptionsavailabletoseniormanagers?A.Sendingmemostostaffisoneofthemostefficientmethods.
B.Itisimportanttofindthetimetodiscusscertainmatterswithstaff.
C.Theyshouldincreasetherangeofoptionsthattheyuse.
D.Gettingjuniormanagerstotalktostaffcancreatedifferentproblems.
4.Whatadviceisgivenaboutthecommunicationtoolsmadeavailablebytechnology?A.Aimtolimitstaffuseofcertaincommunicationtools.
B.Evaluatethemintermsoftheexpenditureinvolved.
C.Selectthemonthebasisofthefacilitiestheyoffer.
D.Encouragemorestafftoattendtrainingcoursesintheiruse.
5.Accordingtothewriter,aproblemwithwrittencommunicationisthatA.themessagecanbeinterpreteddifferentlytowhatwasintended.
B.itcanbeeasyforpeopletoignorethecontentsofawrittenmessage.
C.mostpeoplearemorecomfortablewithface-to-facecommunication.
D.itispossibleforcorrespondencetogetlostwithinalargeorganization.
6.Accordingtothearticle,whatistheeffectofreceivinglargeamountsofwritteninformation?A.Itiscounter-productive."
B.Itcausesconflictinacompany.
C.Itleadstochangesinworkpatterns.
D.Itmakesthemainpointsmoredifficulttoidentify.
1There'sadimmerswitchinsidethesunthatcausesitsbrightnesstoriseandfallontimescalesofaround100,000years-exactlythesameperiodasbetweeniceagesonEarth.Sosaysaphysicistwhohascreatedacomputermodelofourstar'score.
2RobertEhrlichofGeorgeMasonUniversityinFairfax,Virginia,modelledtheeffectoftemperaturefluctuationsinthesun'sinterior.Accordingtothestandardview,thetemperatureofthesun'scoreisheldconstantbytheopposingpressuresofgravityandnuclearfusion.However,Ehrlichbelievedthatslightvariationsshouldbepossible.
3HetookashisstartingpointtheworkofAttilaGrandpierreoftheKonkolyObservatoryoftheHungarianAcademyofSciences.In2005,Grandpierreandacollaborator,Gáborágoston,calculatedthatmagneticfieldsinthesun'scorecouldproducesmallinstabilitiesinthesolarplasma.Theseinstabilitieswouldinducelocalisedoscillationsintemperature.
4Ehrlich'smodelshowsthatwhilstmostoftheseoscillationscanceleachotherout,somereinforceoneanotherandbecomelong-livedtemperaturevariations.Thefavouredfrequenciesallowthesun'scoretemperaturetooscillatearounditsaveragetemperatureof13.6millionkelvinincycleslastingeither100,000or41,000years.Ehrlichsaysthatrandominteractionswithinthesun'smagneticfieldcouldflipthefluctuationsfromonecyclelengthtotheother.
5ThesetwotimescalesareinstantlyrecognisabletoanyonefamiliarwithEarth'siceages:forthepastmillionyears,iceageshaveoccurredroughlyevery100,000years.Beforethat,theyoccurredroughlyevery41,000years.
6MostscientistsbelievethattheiceagesaretheresultofsubtlechangesinEarth'sorbit,knownastheMilankovitchcycles.OnesuchcycledescribesthewayEarth'sorbitgraduallychangesshapefromacircletoaslightellipseandbackagainroughlyevery100,000years.ThetheorysaysthisalterstheamountofsolarradiationthatEarthreceives,triggeringtheiceages.However,apersistentproblemwiththistheoryhasbeenitsinabilitytoexplainwhytheiceageschangedfrequencyamillionyearsago.
7"InMilankovitch,thereiscertainlynogoodideawhythefrequencyshouldchangefromonetoanother,"saysNeilEdwards,aclimatologistattheOpenUniversityinMiltonKeynes,UK.NoristhetransitionproblemtheonlyonetheMilankovitchtheoryfaces.EhrlichandothercriticsclaimthatthetemperaturevariationscausedbyMilankovitchcyclesaresimplynotbigenoughtodriveiceages.
8However,EdwardsbelievesthesmallchangesinsolarheatingproducedbyMilankovitchcyclesarethenamplifiedbyfeedbackmechanismsonEarth.Forexample,ifseaicebeginstoformbecauseofaslightcooling,carbondioxidethatwouldotherwisehavefounditswayintotheatmosphereaspartofthecarboncycleislockedintotheice.ThatweakensthegreenhouseeffectandEarthgrowsevencolder.
9AccordingtoEdwards,thereisnolackofsuchmechanisms."Ifyouaddtheireffectstogether,thereismorethanenoughfeedbacktomakeMilankovitchwork,"hesays."Theproblemnowisidentifyingwhichmechanismsareatwork."ThisiswhyscientistslikeEdwardsarenotyetreadytogiveuponthecurrenttheory."Milankovitchcyclesgiveusiceagesroughlywhenweobservethemtohappen.Wecancalculatewhereweareinthecycleandcompareitwithobservation,"hesays."Ican'tseeanywayoftesting[Ehrlich's]ideatoseewhereweareinthetemperatureoscillation."
10Ehrlichconcedesthis."Ifthereisawaytotestthistheoryonthesun,Ican'tthinkofonethatispractical,"hesays.That'sbecausevariationover41,000to100,000yearsistoogradualtobeobserved.However,theremaybeawaytotestitinotherstars:reddwarfs.Theircoresaremuchsmallerthanthatofthesun,andsoEhrlichbelievesthattheoscillationperiodscouldbeshortenoughtobeobserved.Hehasyettocalculatethepreciseperiodortheextentofvariationinbrightnesstobeexpected.
11NigelWeiss,asolarphysicistattheUniversityofCambridge,isfarfromconvinced.HedescribesEhrlich'sclaimsas"utterlyimplausible".EhrlichcountersthatWeiss'sopinionisbasedonthestandardsolarmodel,whichfailstotakeintoaccountthemagneticinstabilitiesthatcausethetemperaturefluctuations.
Questions1-4
CompleteeachofthefollowingstatementswithOneorTwonamesofthescientistsfromtheboxbelow.
WritetheappropriatelettersA-Einboxes1-4onyouranswersheet.
A.AttilaGrandpierre
B.Gáborágoston
C.NeilEdwards
D.NigelWeiss
E.RobertEhrlich
1....claimsthereadimmerswitchinsidethesunthatcausesitsbrightnesstoriseandfallinperiodsaslongasthosebetweeniceagesonEarth.
2....calculatedthattheinternalsolarmagneticfieldscouldproduceinstabilitiesinthesolarplasma.
3....holdsthatMilankovitchcyclescaninducechangesinsolarheatingonEarthandthechangesareamplifiedonEarth.
4....doesn'tbelieveinEhrlich'sviewpointsatall.
Questions5-9
Dothefollowingstatementsagreewiththeinformationgiveninthereadingpassage?
Inboxes5-9onyouranswersheetwrite
TRUEifthestatementistrueaccordingtothepassage
FALSEifthestatementisfalseaccordingtothepassage
NOTGIVENiftheinformationisnotgiveninthepassage
5.Theiceageschangedfrequencyfrom100,000to41,000yearsamillionyearsago.
6.ThesoleproblemthattheMilankovitchtheorycannotsolveistoexplainwhytheiceagefrequencyshouldshiftfromonetoanother.
7.Carbondioxidecanbelockedartificiallyintoseaicetoeliminatethegreenhouseeffect.
8.SomescientistsarenotreadytogiveuptheMilankovitchtheorythoughtheyhaven'tfiguredoutwhichmechanismsamplifythechangesinsolarheating.
9.BothEdwardsandEhrlichbelievethatthereisnopracticalwaytotestwhenthesolartemperatureoscillationbeginsandwhenends.
Questions10-14
Completethenotesbelow.
ChooseonesuitablewordfromtheReadingPassageaboveforeachanswer.
Writeyouranswersinboxes10-14onyouranswersheet.
Thestandardviewassumesthattheopposingpressuresofgravityandnuclearfusionsholdthetemperature...10...inthesun'sinterior,buttheslightchangesintheearth's...11...alterthetemperatureontheearthandcauseiceagesevery100,000years.ABritishscientist,however,challengesthisviewbyclaimingthattheinternalsolarmagnetic...12...caninducethetemperatureoscillationsinthesun'sinterior.Thesun'scoretemperatureoscillatesarounditsaveragetemperaturein...13...lastingeither100,000or41,000years.Andthe...14...interactionswithinthesun'smagneticfieldcouldflipthefluctuationsfromonecyclelengthtotheother,whichexplainswhytheiceageschangedfrequencyamillionyearsago.
Passage2
Questions6to10arebasedonthefollowingpassage:
Whenaluminumwasfirstproducedaboutahundredandfiftyyearsago,itwassodifficulttoseparateformtheoresinwhichitwasfoundthatitspricewashigherthanthatofgold.Thepriceremainedhighuntilanewprocesswasdiscoveredforrefiningthemetalwiththeaidofelectricityapproximatelythreequartersofacenturylater.Thenewmethodwassomuchcheaperthataluminumbecausepracticalformanypurposes,oneofwhichwasmakingpotsandpans.
Aluminumislightweight,rustproofandeasilyshapedintodifferentforms.Bymixingitwithothermetals,scientistshavebeenabletoproduceavarietyofalloys,someofwhichhavethestrengthofsteelbutweighonlyonethirdasmuch.
Today,theusesofaluminumareinnumerable.Perhapsitsmostimportantuseisintransportation.Aluminumisfoundintheengineofautomobiles,inthehullsofboats.Itisalsousedinmanypartsofairplanes.Infact,thehuge“airbus”planeswouldprobablyneverhavebeenproducedifaluminumdidnotexist.Bymakingvehicleslighterinweightaluminumhasgreatlyreducedtheamountoffuelneededtomovethem,Aluminumisalsobeingusedextensivelyinthebuildingindustryinsomecountries.
Sincealuminumissuchaversatile(多用的)metal,itisfortunatethatbauxite(铝土矿),whichisoneofitschiefsources,isalsooneoftheearth’smostplentifulsubstances.Asthesourceofaluminumisalmostinexhaustible,wecanexpectthatmoreandmoreuseswillbefoundforthisversatilemetal.
6.Thepriceofaluminumwassharplyreducedwhenpeoplediscoveredanewrefiningprocesswiththeaidof.
A.windB.solarenergyC.hydraulicpowerD.electricity
7.Aluminumis.
A.lightweight,rustproofbutnoteasilyshapedintodifferentforms
B.heavyweight,rustproofandeasilyshapedintodifferentforms
C.lightweight,rustproofandeasilyshapedintodifferentforms
D.lightweightandeasilyshapedintodifferentformsbutitiseasytobecomerusty
8.WhichofthefollowingisNOTtrue?
A.Aluminumiswidelyusedintransportation.
B.Aluminumisalsousedinmanypartsofairplanes.
C.Aluminumisbeingusedextensivelyinthebuildingindustry.
D.Aluminumisnotusedinitspureform.
9.Aluminumisfoundonearthmostlyintheformof.
A.puremetalB.bauxiteC.goldD.liquid
10.Whatisthepassagetalkingabout?
A.Thefeaturesofaluminumanditsfunctions.B.Theprocessofaluminum.
C.Thediscoveryofaluminum.D.Thepromisingfutureofaluminum.
Recentresearchhasclaimedthatanexcessofpositiveionsintheaircanhaveanilleffectonpeople’sphysicalorpsychologicalhealth.Whatarepositiveions?Well,theairisfullofions,electricallychargedparticles,andgenerallythereisaroughbalancebetweenthepositiveandthenegativecharged.Butsometimesthisbalancebecomesdisturbedandalargerproportionofpositiveionsarefound.Thishappensnaturallybeforethunderstorm,earthquakeswhenwindssuchastheMistral,HamsinorSharavareblowingincertaincountries.Oritcanbecausedbyabuild-upofstaticelectricityindoorsfromcarpetsorclothingmadeofman-madefibres,orfromTVsets,duplicatorsorcomputerdisplayscreens.
Whenalargenumberofpositiveionsarepresentintheairmanypeopleexperienceunpleasanteffectssuchasheadaches,fatigue,irritability,andsomesensitivepeoplesuffernauseaorevenmentaldisturbance.Animalsarealsoaffected,particularlybeforeearthquakes,snakeshavebeenobservedtocomeoutofhibernation,ratstofleefromtheirburrows,dogshowlandcatsjumpaboutunaccountably.ThishasledtheUSGeographicalSurveytofundanetworkofvolunteerstowatchanimalsinanefforttoforeseesuchdisastersbeforetheyhitvulnerableareassuchasCalifornia.
Conversely,whenlargenumbersofnegativeionsarepresent,thenpeoplehaveafeelingofwell-being.Naturalconditionsthatproducetheselargeamountsarenearthesea,closetowaterfallsorfountains,orinanyplacewherewaterissprayed,orformsaspray.Thisprobablyaccountsforthebeneficialeffectofaholidaybythesea,orinthemountainswithtumblingstreamsorwaterfalls.
Toincreasethesupplyofnegativeionsindoors,somescientistsrecommendtheuseofionisers:smallportablemachines,whichgeneratenegativeions.Theyclaimthationisersnotonlycleanandrefreshtheairbutalsoimprovethehealthofpeoplesensitivetoexcesspositiveions.Ofcourse,therearethedetractors,otherscientists,whodismisssuchclaimsandareskepticalaboutnegative/positiveionresearch.Thereforepeoplecanonlymakeuptheirownmindsbyobservingtheeffectsonthemselves,oronothers,ofanegativerichorpoorenvironment.Afterallitisdebatablewhetherdependingonseismicreadingstoanticipateearthquakesismoreeffectivethanwatchingthecat.
1.Whateffectdoesexceedingpositiveionizationhaveonsomepeople?
A.Theythinktheyareinsane.
B.Theyfeelratherbad-temperedandshort-fussed.
C.Theybecomeviolentlysick.
D.Theyaretootiredtodoanything.
2.Inaccordancewiththepassage,staticelectricitycanbecausedby___.
A.usinghome-madeelectricalgoods.
B.wearingclothesmadeofnaturalmaterials.
C.walkingonartificialfloorcoverings.
D.copyingTVprogramsonacomputer.
3.Ahighnegativeioncountislikelytobefound___.
A.nearapoundwithawaterpump.
B.closetoaslow-flowingriver.
C.highinsomebarrenmountains.
D.byarotatingwatersprinkler.
4.Whatkindofmachinecangeneratenegativeionsindoors?
A.Ionisers.
B.Air-conditioners.
C.Exhaust-fans
D.Vacuumpumps.
5.Somescientistsbelievethat___.
A.watchinganimalstoanticipateearthquakesismoreeffectivethandependingonseismography.
B.theunusualbehaviorofanimalscannotbetrusted.
C.neitherwatchingnorusingseismographsisreliable.
D.earthquake
