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SectionC
WhatalovelyplaceXeroxistoworkKimMoloney,aclientservicesexecutive,can’tsayenoughnicethingsaboutheremployer.‘It’saveryspecialenvironment,’shesays.‘PeopledescribeXeroxasafamilyandIwasamazedatthenumberofpeoplewhohaveworkedhereforsolong.’It’stemptingtotakeMoloney’scommentswithapinchofsalt,especiallyconsideringthatwhenyou’vebeenworkingsomewhereforonlytwoyears,asshehasatXerox,everyoneseemsoldandestablished.Butthere’struthbehindherenthusiasm.
TakeCarolePalmer,thegroupresourcesdirector.ShejoinedXeroxin1978asatempandhasbeeninherpresentroleforsevenyears.‘Xeroxhasbeengoodtomeovertheyears,’shesays.‘Ithassupportedmethroughqualifications…andlastyearItookpartinthevice-presidentincumbentprogram.’HumanresourcesistakenseriouslyatXerox,Palmersays,andthecompanyhasapolicyofpromotingfromwithin(whichwouldexplainMoloney’samazementathercolleagues’longevity).ThecompanytakesononlyfifteentotwentygraduateseachyearandMoloneywaspartofanintakewhojoinedhavingalreadyacquiredacoupleofyears’workexperience.ShestartedasaprojectmanagerforXeroxGlobalServicesbeforemovingintosales.Nowherresponsibilityisto‘growandmaintaincustomerrelationships’.
MoloneyisbasedattheheadofficeinUxbridge.‘It’sgreatintermsofworkingenvironment,’shesays.‘We’vejustgotanewproviderinthecanteenand…wehavebrainstormingroomsandbreakoutareas.’MuchofMoloney’sroleisvisitingclients,soshedoesn’thaveapermanentdeskatheadoffice.‘I’mahot-desker,whichisgoodbecauseyougettositwithdifferentpeopleinthehot-deskareas.Andyou’regivenaplacetostoreyourthings.’Headofficestaffnumbersbetween1,200and1,500people,Palmersays.ThecompanyhasfourothermainofficesintheUK.Thenatureoftheorganization,whichencompassessalesandmarketing,globalservices(thebiggestdivision),developingmarkets,researchanddevelopmentandmanufacturing,meansthattheopportunitiesatthecompanyvaryfromserviceengineerstosalesrolesandconsultants.
Perksincludeafinal-salarypensionschemeandvariousdiscountschemes.Therewardandrecognitionschemeisalittledifferent,andrathernice:‘Eachmanagerhasabudgeteveryyeartorecognizeandrewardstaff,’Palmersays.‘Itcanbeintheformofamealfortwo,orabottleofwine.Itcanbeupto£1,000.There’stherecognition,andthenthere’sputtingmoneybehindit.’Moloney,however,likesthenon-cashrewards.‘Xeroxtakescareofallitsstaffbutitalsorecognizesthepeoplewhoputintheaddedeffort,’shesays.‘Itoffersonce-in-a-lifetimeincentivetrips,andrecentlyIorganizedasailingtripformyteam.’
Theideaofworkingabroadwiththecompanyappealstoher,andshesaysthathercareergoalistobepartoftheseniormanagementteam.Here’sanotheremployee,itwouldseem,whoisinitforthelonghaul.
()1.Thejournalistofthisarticlethinksthat.
A.staffatXeroxarenottellingthetruthabutthecompany.
B.Xeroxoffersgreatbenefitstostaff.
C.Xeroxisthebestcompanyintheworld.
D.Xeroxhasthebestworkingenvironment.
()2.Thecompanytendstofinditsnewmanager.
A.onlyformgraduatesB.ontrainingcourses
C.fromexistingstaffD.fromjobmarkets
()3.Whatdoesthephrase“totakeon”inthesentence“Thecompanytakesononlyfifteentotwentygraduateseachyearand…”ofthesecondparagraphmean?.
A.TotrainB.Toemploy
C.TointerviewD.Tomaintain(A)
()4.Aswellasrecognizingitsstaffthroughpromotion,Xerox.
A.givescashbonuses
B.givesunpaidleavetotaketripsofalifetime.
C.providesanumberofperks.
D.provideshugeend-of-yearbonuses.
()5.OnecommonfeatureofXeroxstaffisthattheytend.
A.toworkhardB.togetpromoted
C.worklongerhourseachdayD.nottochangeemployer
Passage3
Questions11to15arebasedonthefollowingpassage:
UnliketheirAmericanorEuropeancounterparts,carsalesmeninJapanworkhardtogetabuyer.Insteadoflyinglazilyaroundshowroomswaitingforcustomerstodropby,manyJapanesecarsalesmenstillgoouttogetthem.Theywalkwearilyalongthestreetscarsdoor-to-door.Newcustomersarehuntedwithfruitandcakesontheirbirthdays.Butlifeisgettingtough,andnotjustbecausenew-carsalesarefalling.
WithmoreJapanesewomen(whooftencontrolthehouseholdbudget)goingouttowork,thesalesmenincreasinglyfindnobodyathomewhentheycall.Thatmeansanothervisitintheeveningortheweekend.Thentheyfaceanextraproblem:morepeople,especiallytheyoung,prefertochooseanewcarfromashowroomwheretheycancomparedifferentmodels.
Evenaslateasthemid-1980ssome90%ofnewcarsweresolddoor-to-door.Insomeruralareasmostnewcarsarestillsoldthisway.Butinthebigcitiesmorethanhalfthenewcarsarenowsoldfromshowrooms.
AlthoughinvestinginshowroomsisexpensivebecauseofthehighcostofJapaneseland,dealershavelittlechoice.AlaborshortageandhigheramongJapan’sworkforcearemakingitdifficulttohiredoor-to-doorsalesmen.MostofaJapanesecarsalesman’sworkingdayisspentdoingfavorsforcustomers,likearranginginsuranceorpickingupvehiclesforservicing,ratherthanactuallyselling.
Japan’sdoorstepcarsalesmenarenotabouttovanish.Thepersonalservicetheyprovideissodeep-rootedinJapanthattheyarelikelytooperatealongsidetheglitteringnewshowrooms.Thetwosystemsevencomplementeachother.Whatincreasinglyhappensisthattheshowroomattractstheinterestofapotentialbuyer,givingthefootsoresalesmenafirmleadtofollowupwithahomevisit.
11.Japanesecarsalesusuallydonotwaitatshowroomsforcustomerstodropby;instead,.
A.theysellcarsdoor-to-door
B.theybuypresentsfortheircustomers
C.theyenjoythemselvesinrecreationcenters
D.theygoouttodomarketresearches
12.Impliedbutstated:thecompetitionincarmarketis.
A.lightB.moderateC.fierceD.unfair
13.Youngpeopleliketobuyanewcar.
A.athomeB.fromashowroom
C.madeintheU.S.A.D.madeinJapan
14.ThesquadronofJapanesecarsalesmenisreducingbecauseof.
A.alaborshortage
B.higherexpectationsamongJapan’sworkforce
C.highcostland
D.bothAandB
15.Japanesecarsalesmentotheircustomersmanyfavorssuchas.
A.showingthemaroundinanexhibition
B.arranginginsurance
C.payingthemavisitonweekends
D.sellingolecarsforthem
Letchildrenlearntojudgetheirownwork.Achildlearningtotalkdoesnotlearnbybeingcorrectedallthetime;ifcorrectedtoomuch,hewillstoptalking.Henoticesathousandtimesadaythedifferencebetweenthelanguagesheusesandthelanguagethosearoundhimuse.Bitbybit,hemakesthenecessarychangestomakehislanguagelikeotherpeople.Inthesameway,whenchildrenlearntodoalltheotherthingstheylearntodowithoutbeingtaught-towalk,run,climb,whistle,rideabicycle-comparethoseperformanceswiththoseofmoreskilledpeople,andslowlymaketheneededchanges.Butinschoolwenevergiveachildachancetofindouthisownmistakesforhimself,letalonecorrectthem.Wedoitallforhim.Weactasifwethoughtthathewouldnevernoticeamistakeunlessitwaspointedouttohim,orcorrectitunlesshewasmadeto.Soonhebecomesdependentontheteacher.Lethimdoithimself.Lethimworkout,withthehelpofotherchildrenifhewantsit,whatthiswordsays,whatansweristothatproblem,whetherthisisagoodwayofsayingordoingthisornot.
Ifitisamatterofrightanswers,asitmaybeinmathematicsorscience,givehimtheanswerbook.Lethimcorrecthisownpapers.Whyshouldweteacherswastetimeonsuchroutinework?Ourjobshouldbetohelpthechildwhenhetellsusthathecan’tfindthewaytogettherightanswer.Let’sendthisnonsenseofgrades,exams,marks,Letusthrowthemallout,andletthechildrenlearnwhatalleducatedpersonsmustsomedaylearn,howtomeasuretheirownunderstanding,howtoknowwhattheyknowordonotknow.
Letthemgetonwiththisjobinthewaythatseemssensibletothem.Withourhelpasschoolteachersiftheyaskforit.Theideathatthereisabodyofknowledgetobelearntatschoolandusedfortherestofone’slifeisnonsenseinaworldascomplicatedandrapidlychangingasours.Anxiousparentsandteacherssay,“Butsupposetheyfailtolearnsomethingessentialtheywillneedtogetintheworld?”Don’tworry!Ifitisessential,theywillgooutintotheworldandlearnit.
1.Whatdoestheauthorthinkisthebestwayforchildrentolearnthings?
A.bycopyingwhatotherpeopledo.
B.bymakingmistakesandhavingthemcorrected.
C.bylisteningtoexplanationsfromskilledpeople.
D.byaskingagreatmanyquestions.
2.Whatdoestheauthorthinkteachersdowhichtheyshouldnotdo?
A.Theygivechildrencorrectanswers.
B.Theypointoutchildren’smistakestothem.
C.Theyallowchildrentomarktheirownwork.
D.Theyencouragechildrentomarktocopyfromoneanother.
3.Thepassagesuggeststhatlearningtospeakandlearningtorideabicycleare___.
A.notreallyimportantskills.
B.moreimportantthanotherskills.
C.basicallydifferentfromlearningadultskills.
D.basicallythesameaslearningotherskills.
4.Exams,grades,andmarksshouldbeabolishedbecausechildren’sprogressshouldonlybeestimatedby___.
A.educatedpersons.
B.thechildrenthemselves.
C.teachers.
D.parents.
5.Theauthorfearsthatchildrenwillgrowupintoadultswhilebeing___.
A.tooindependentofothers.
B.toocriticalofthemselves.
C.incapabletothinkforthemselves.
D.incapabletousebasicskills.
PARTVREADINGCOMPREHENSION
PASSAGEONE
(1)TheearliestsettlerscametotheNorthAmericancontinenttoestablishcoloniesthatwerefreefromthecontrolsthatexistedinEuropeansocieties.Theywantedtoescapethecontrolsplacedontheirlivesbykingsandgovernments,priestsandchurches,noblemenandaristocrats.ThehistoricdecisionsmadebythosefirstsettlershavehadaprofoundeffectontheshapingoftheAmerican
character.Bylimitingthepowerofthegovernmentandthechurchesandeliminatingaformalaristocracy,theycreatedaclimateoffreedomwheretheemphasiswasontheindividual.IndividualfreedomisprobablythemostbasicofalltheAmericanvalues.Byfreedom,Americansmeanthedesireandtheabilityofallindividualstocontroltheirowndestinywithoutoutsideinterferencefromthegovernment,arulingnobleclass,thechurch,oranyotherorganizedauthority.
(2)Thereis,however,apricetobepaidforthisindividualfreedom:self-reliance.ItmeansthatAmericansbelievetheyshouldstandontheirownfeet,achievingbothfinancialandemotionalindependencefromtheirparentsasearlyaspossible,usuallybyage18or21.
(3)AsecondimportantreasonwhyimmigrantshavetraditionallybeendrawntotheUnitedStatesisthebeliefthateveryonehasaequalchancetoenteraraceandsucceedinthegame.BecausetitlesofnobilitywereforbiddenintheConstitution,noformalclasssystemdevelopedintheU.S.
(4)Thereis,however,apricetobepaidforthisequalityofopportunity:competition.Ifmuchoflifeisseenasrace,thenapersonmustruntheraceinordertosucceed;apersonmustcompetewithothers.ThepressuresofcompetitioninthelifeofanAmericanbegininchildhoodandcontinueuntilretirementfromwork.Infact,anygroupofpeoplewhodoesnotcompetesuccessfullydoesnotfit
intothemainstreamofAmericanlifeaswellasthosewhodo.
(5)AthirdreasonwhyimmigrantshavetraditionallycometotheUnitedStatesistohaveabetterlife.Becauseofitsabundantnaturalresources,theUnitedStatesappearedtobea“landofplentywheremillionscouldcometoseektheirfortunes.Thephrase“goingfromragstoriches”becameasloganfortheAmericandream.Manypeopledidachievematerialsuccess.MaterialwealthbecameavaluetotheAmericanpeople,anditalsobecameanacceptedmeasureofsocialstatus.
(6)Americanspayaprice,however,fortheirmaterialwealth:hardwork.HardworkhasbeenbothnecessaryandrewardingformostAmericansthroughouttheirhistory.Insomeways,materialpossessionsareseenasevidenceofpeople’sabilities.BarryGoldwater,acandidateforthepresidencyin1964,saidthatmostpoorpeoplearepoorbecausetheydeservetobe.MostAmericanswouldfind
thisaharshstatement,butmanymightthinktherewassometruthinit.
(7)ThesebasicvaluesdonottellthewholestoryoftheAmericancharacter.Rather,theyshouldbethoughtofasthemes,aswecontinuetoexploremorefacetsoftheAmericancharacterandhowitaffectslifeintheUnitedStates.
1.Para.4seemstosuggestthat__________.
A.Americansarebornwithasenseofcompetition
B.thepressureofcompetitionbeginswhenonestartswork
C.successfulcompetitionisessentialinAmericansociety
D.competitionresultsinequalityofopportunities
2.WhichofthefollowingmethodsdoestheauthormainlyuseinexplainingAmericanvalues?
A.Comparison
D.Causeandeffect
C.Definition
D.Processanalysis
