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PARTVREADINGCOMPREHENSION
Inthissectiontherearefourpassagesfollowedbyquestionsorunfinishedstatements,eachwithfoursuggestedanswersmarkedA,B,CandD.Choosetheonethatyouthinkisthebestanswer.
TEXTA
Racket,dinclamor,noise,whateveryouwanttocallit,unwantedsoundisAmerica'smostwidespread
nuisance.Butnoiseismorethanjustanuisance.Itconstitutesarealandpresentdangertopeople'shealth.Day
andnight,athome,atwork,andatplay,noisecanproduceseriousphysicalandpsychologicalstress.Nooneis
immunetothisstress.Thoughweseemtoadjusttonoisebyignoringit,theear,infact,neverclosesandthe
bodystillresponds—sometimeswithextremetension,astoastrangesoundinthenight.
Theannoyancewefeelwhenfacedwithnoiseisthemostcommonoutwardsymptomofthestressbuilding
upinsideus.Indeed,becauseirritabilityissoapparent,legislatorshavemadepublicannoyancethebasisof
manynoiseabatementprograms.Themoresubtleandmoreserioushealthhazardsassociatedwithstress
causedbynoisetraditionallyhavebeengivenmuchlessattention.Nevertheless,whenweareannoyedormade
irritablebynoise,weshouldconsiderthesesymptomsfairwarningthatotherthingmaybehappeningtous,
someofwhichmaybedamagingtoourhealth.
Ofmanyhealthhazardstonoise,hearinglossisthemostclearlyobservableandmeasurablebyhealth
professionals.Theotherhazardsarehardertopindown.Formanyofus,theremaybeariskthatexposuretothe
stressofnoiseincreasessusceptibilitytodiseaseandinfection.Themoresusceptibleamongusmayexperience
noiseasacomplicatingfactorinheartproblemsandotherdiseases.Noisethatcausesannoyanceandirritability
inhealthpersonsmayhaveseriousconsequencesforthesealreadyillinmindorbody.
Noiseaffectsusthroughoutourlives.Forexample,thereareindicationsofeffectsontheunbornchildwhen
mothersareexposedtoindustrialandenvironmentalnoise.Duringinfancyandchildhood,youngstersexposed
tohighnoiselevelsmayhavetroublefallingasleepandobtainingnecessaryamountsofrest.
Why,then,istherenotgreateralarmaboutthesedangers?Perhapsitisbecausethelinkbetweennoiseand
manydisabilitiesordiseaseshasnotyetbeenconclusivelydemonstrated.Perhapsitisbecausewetendto
dismissannoyanceasapricetopayforlivinginthemodernworld.Itmayalsobebecausewestillthinkof
hearinglossasonlyanoccupationalhazard.
1.InParagraph1,thephrase"immuneto"areusedtomean___.
A.unaffectedby
B.hurtby
C.unlikelytobeseenby
D.unknownby
2.Theauthor'sattitudetowardnoisewouldbestbedescribedas___.
A.unrealistic
B.traditional
C.concerned
D.hysterical
3.Whichofthefollowingbeststatesthemainideaofthepassage?
A.Noiseisamajorproblem;mostpeoplerecognizeitsimportance.
B.Althoughnoisecanbeannoying,itisnotamajorproblem.
C.Noiseisamajorproblemandhasnotyetbeenrecognizedassuch.
D.Noiseisamajorproblemaboutwhichnothingcanbedone.
4.Theauthorcondemnsnoiseessentiallybecauseit___.
A.isagainstthelaw
B.canmakesomepeopleirritable
C.isanuisance
D.inagangertopeople'shealth
5.Theauthorwouldprobablyconsiderresearchabouttheeffectsnoisehasonpeopletobe___.
A.unimportant
B.impossible.
C.awasteofmoney
D.essential
SectionC
WhatalovelyplaceXeroxistoworkKimMoloney,aclientservicesexecutive,can’tsayenoughnicethingsaboutheremployer.‘It’saveryspecialenvironment,’shesays.‘PeopledescribeXeroxasafamilyandIwasamazedatthenumberofpeoplewhohaveworkedhereforsolong.’It’stemptingtotakeMoloney’scommentswithapinchofsalt,especiallyconsideringthatwhenyou’vebeenworkingsomewhereforonlytwoyears,asshehasatXerox,everyoneseemsoldandestablished.Butthere’struthbehindherenthusiasm.
TakeCarolePalmer,thegroupresourcesdirector.ShejoinedXeroxin1978asatempandhasbeeninherpresentroleforsevenyears.‘Xeroxhasbeengoodtomeovertheyears,’shesays.‘Ithassupportedmethroughqualifications…andlastyearItookpartinthevice-presidentincumbentprogram.’HumanresourcesistakenseriouslyatXerox,Palmersays,andthecompanyhasapolicyofpromotingfromwithin(whichwouldexplainMoloney’samazementathercolleagues’longevity).ThecompanytakesononlyfifteentotwentygraduateseachyearandMoloneywaspartofanintakewhojoinedhavingalreadyacquiredacoupleofyears’workexperience.ShestartedasaprojectmanagerforXeroxGlobalServicesbeforemovingintosales.Nowherresponsibilityisto‘growandmaintaincustomerrelationships’.
MoloneyisbasedattheheadofficeinUxbridge.‘It’sgreatintermsofworkingenvironment,’shesays.‘We’vejustgotanewproviderinthecanteenand…wehavebrainstormingroomsandbreakoutareas.’MuchofMoloney’sroleisvisitingclients,soshedoesn’thaveapermanentdeskatheadoffice.‘I’mahot-desker,whichisgoodbecauseyougettositwithdifferentpeopleinthehot-deskareas.Andyou’regivenaplacetostoreyourthings.’Headofficestaffnumbersbetween1,200and1,500people,Palmersays.ThecompanyhasfourothermainofficesintheUK.Thenatureoftheorganization,whichencompassessalesandmarketing,globalservices(thebiggestdivision),developingmarkets,researchanddevelopmentandmanufacturing,meansthattheopportunitiesatthecompanyvaryfromserviceengineerstosalesrolesandconsultants.
Perksincludeafinal-salarypensionschemeandvariousdiscountschemes.Therewardandrecognitionschemeisalittledifferent,andrathernice:‘Eachmanagerhasabudgeteveryyeartorecognizeandrewardstaff,’Palmersays.‘Itcanbeintheformofamealfortwo,orabottleofwine.Itcanbeupto£1,000.There’stherecognition,andthenthere’sputtingmoneybehindit.’Moloney,however,likesthenon-cashrewards.‘Xeroxtakescareofallitsstaffbutitalsorecognizesthepeoplewhoputintheaddedeffort,’shesays.‘Itoffersonce-in-a-lifetimeincentivetrips,andrecentlyIorganizedasailingtripformyteam.’
Theideaofworkingabroadwiththecompanyappealstoher,andshesaysthathercareergoalistobepartoftheseniormanagementteam.Here’sanotheremployee,itwouldseem,whoisinitforthelonghaul.
()1.Thejournalistofthisarticlethinksthat.
A.staffatXeroxarenottellingthetruthabutthecompany.
B.Xeroxoffersgreatbenefitstostaff.
C.Xeroxisthebestcompanyintheworld.
D.Xeroxhasthebestworkingenvironment.
()2.Thecompanytendstofinditsnewmanager.
A.onlyformgraduatesB.ontrainingcourses
C.fromexistingstaffD.fromjobmarkets
()3.Whatdoesthephrase“totakeon”inthesentence“Thecompanytakesononlyfifteentotwentygraduateseachyearand…”ofthesecondparagraphmean?.
A.TotrainB.Toemploy
C.TointerviewD.Tomaintain(A)
()4.Aswellasrecognizingitsstaffthroughpromotion,Xerox.
A.givescashbonuses
B.givesunpaidleavetotaketripsofalifetime.
C.providesanumberofperks.
D.provideshugeend-of-yearbonuses.
()5.OnecommonfeatureofXeroxstaffisthattheytend.
A.toworkhardB.togetpromoted
C.worklongerhourseachdayD.nottochangeemployer
PartIIICloze
Directions:Therearetwentyblanksinthefollowingpassage.Foreachblanktherearefourchoices.ChoosetheonethatbestfitsintothepassageandthenmarksyouranswerontheAnswerSheet.
Therearetwofactorswhichdetermineanindividual’sintelligence.Thefirstisthesortofbrainheisborn61.Humanbrainsdifferconsiderably,62beingmorecapablethanothers.63nomatterhowgoodabrainhehastobeginwith,anindividualwillhavealoworderofintelligence64hehasopportunitiestolearn.Sothesecondfactoriswhat65totheindividual—thesortofenvironmentinwhichheisbrought66.Ifanindividualishandicapped(受阻碍)67,itislikelythathisbrainwill68todevelopandhewill69attainthelevelofintelligenceofwhichheis70.
Theimportanceofenvironmentindetermininganindividual’sintelligencecanbe71bythecasehistoryoftheidenticaltwins,PeterandJohn.Whenthetwinswerethreemonthsold,theirparentsdied,andtheyareplacedin72foster(寄养)homes.Peterwasrearedbyparentsoflowintelligenceinan73communitywithpooreducational74.John,75,waseducatedinthehomeofwell-to-doparentswhohasbeentocollege.Thisenvironmental76continueduntilthetwinswere77theirlateteens,78theyweregiventeststo79theirintelligence.John’sI.Q.(智商)was125,twenty-fivepointshigherthanthe80andfullyfortypointshigherthanhisidenticalbrother.
61.A.forB.byC.withD.in
62.A.mostB.someC.manyD.few
63.A.ButB.ForC.StillD.And
64.A.ifB.thoughtC.asD.unless
65.A.refersB.appliesC.happensD.concerns
66.A.aboutB.upC.forwardD.forth
67.A.relativelyB.intelligentlyC.regularlyD.environmentally
68.A.failB.helpC.manageD.stop
69.A.everB.neverC.evenD.nearly
70.A.ableB.capableC.availableD.acceptable
71.A.demonstratedB.deniedC.neglectedD.ignored
72.A.separateB.similarC.remoteD.individual
73.A.omittedB.isolatedC.enclosedD.occupied
74.A.possibilitiesB.opportunitiesC.capacitiesD.responsibilities
75.A.moreoverB.consequentlyC.thenD.however
76.A.exceptionB.divisionC.differenceD.alteration
77.A.inB.byC.atC.for
78.A.whileB.sinceC.whenD.because
79.A.estimateB.countC.decideD.measure
80.A.averageB.commonC.usualD.ordinary
TheImportanceofGoodCommunications
Effectivecommunicationisessentialforallorganizations.Itlinkstheactivitiesofthevariouspartsoftheorganizationandensuresthateveryoneisworkingtowardsacommongoal.Itisalsoextremelyimportantformotivatingemployees.Staffneedtoknowhowtheyaregettingon,whattheyaredoingrightandinwhichareastheycouldimprove.Workingalonecanbeextremelydifficultanditismucheasierifsomeonetakesaninterestandprovidessupport.Employeesneedtounderstandwhytheirjobisimportantandhowitcontributestotheoverallsuccessofthefirm.Personalcommunicationshouldalsoincludetargetsetting.Peopleusuallyrespondwelltogoals,providedtheseareagreedbetweenthemanagerandsubordinateandnotimposed.
However,firmsoftenhavecommunicationproblemsthatcanunderminetheirperformance.Inmanycases,theseproblemsoccurbecausemessagesarepassedoninaninappropriateway.Thereare,ofcourse,severalwaysofconveyinginformationtoothersintheorganizationwhichincludespeakingtothemdirectly,e-mailing,telephoningorsendingamemo.Themostappropriatemethoddependsonwhatexactlyitisyouarecommunicating.Forexample,anythingthatisparticularlysensitiveorconfidential,suchasanemployee'sappraisal,shouldbedoneface-to-face.
Oneofthemainproblemsforseniorexecutivesisthattheydonothavethetimeorresourcesneededtocommunicateeffectively.Inlargecompanies,forexample,itisimpossibleforseniormanagerstomeetanddiscussprogresswitheachemployeeindividually.Obviouslythistaskcanbedelegatedbutatthecostofcreatingagapbetweenseniormanagementandstaff.Asaresult,managersareoftenforcedtouseothermethodsofcommunication,likememosornotes,eveniftheyknowthesearenotnecessarilythemostsuitablemeansofpassingonmessages.
Theuseoftechnology,suchase-mail,mobilephonesandnetworksystems,isspeedingupcommunicationimmensely.However,thisdoesnotmeanthatmoreinvestmentintechnologyautomaticallyprovesbeneficial:systemscanbecomeoutdatedoremployeesmaylackappropriatetraining.Therearemanycommunicationstoolsnowavailablebutafirmcannotaffordallofthem.Evenifitcould,itdoesnotactuallyneedthemall.Thepotentialgainsmustbeweighedupagainstthecosts,andfirmsshouldrealizethatmorecommunicationdoesnotnecessarilymeanbettercommunication."
Asthenumberofpeopleinvolvedinanorganizationincrease,theuseofwrittencommunicationrisesevenfaster.Insteadofaquickconversationtosortsomethingoutnumerousmessagescanbepassedbackwardsandforwards.Thiscanleadtoatremendousamountofpaperworkandisoftenlesseffectivethanface-to-facecommunication.Whenyouareactuallytalkingtosomeoneyoucandiscussthingsuntilyouarehappythattheyhaveunderstoodandfeedbackisimmediate.Withwrittenmessages,however,youareneverquitesurehowitwillbereceivedwhatyouthinkyouhavesaidandwhattheotherpersonthinksyouhavesaidcanbeverydifferent.
Theamountofwritteninformationgeneratedinlargeorganizationstodaycanleadtocommunicationoverload.Somuchinformationisgatheredthatitgetsinthewayofmakingdecisions.Takealookattheaveragemanager'sdeskandyouwillseetheproblem--itisoftencoveredwithletters,reportsandmemos.Thisoverloadcanleadtoinefficiencies.Forexample,managersmaynotbeabletofindtheinformationtheywantwhentheyneedit.Communicationisalsobecomingmoredifficultwiththechangesoccurringinemploymentpatterns.Withmorepeopleworkingpart-timeandworkingathome,managingcommunicationisbecomingincreasinglycomplex.
1.InthefirstparagraphthewriterrecommendsthatcommunicationwithstaffshouldincludeA.somefeedbackontheirjobperformance.
B.anexplanationofhowcompanytargetshavebeenset.
C.informationonpromotionprospectswithinthecompany.
D.anindicationofwhichdutiestheycanexpectassistancewith.areastheycouldimprove
2.Accordingtothewriter,thebestwayofachievingeffectivecommunicationistoA.adaptthemessagetosuitaparticularaudience.
B.makethecontentofmessagesbriefanddirect.
C.selectthemostsuitablemeansofconveyingaparticularmessage.
D.ensurethatinformationistargetedattheappropriategroupofpeople.
3.Whatdoesthewritersayaboutthecommunicationoptionsavailabletoseniormanagers?A.Sendingmemostostaffisoneofthemostefficientmethods.
B.Itisimportanttofindthetimetodiscusscertainmatterswithstaff.
C.Theyshouldincreasetherangeofoptionsthattheyuse.
D.Gettingjuniormanagerstotalktostaffcancreatedifferentproblems.
4.Whatadviceisgivenaboutthecommunicationtoolsmadeavailablebytechnology?A.Aimtolimitstaffuseofcertaincommunicationtools.
B.Evaluatethemintermsoftheexpenditureinvolved.
C.Selectthemonthebasisofthefacilitiestheyoffer.
D.Encouragemorestafftoattendtrainingcoursesintheiruse.
5.Accordingtothewriter,aproblemwithwrittencommunicationisthatA.themessagecanbeinterpreteddifferentlytowhatwasintended.
B.itcanbeeasyforpeopletoignorethecontentsofawrittenmessage.
C.mostpeoplearemorecomfortablewithface-to-facecommunication.
D.itispossibleforcorrespondencetogetlostwithinalargeorganization.
6.Accordingtothearticle,whatistheeffectofreceivinglargeamountsofwritteninformation?A.Itiscounter-productive."
B.Itcausesconflictinacompany.
C.Itleadstochangesinworkpatterns.
D.Itmakesthemainpointsmoredifficulttoidentify.
