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Iftheoldmaximthatthecustomerisalwaysrightstillhasmeaning,thentheairlinesthatplytheworld’sbusiestairroutebetweenLondonandParishaveaflightontheirhands.
TheEurostartrainservicelinkingtheUKandFrenchcapitalsviatheChannelTunneliswinningcustomersinincreasingnumbers.InlateMay,itcarrieditsonemillionthpassenger,havingrunonlyalimitedservicebetweenLondon,ParisandBrusselssinceNovember1994,startingwithtwotrainsadayineachdirectiontoParisandBrussels.By1997,thecompanybelievesthatitwillbecarryingtenmillionpassengersayear,andcontinuetogrowfromthere.
FromJuly,EurostarstepsitsservicetoninetrainseachwaybetweenLondonandParis,andfivebetweenLondonandBrussels.Eachtraincarriesalmost800passengers,210oftheminfirstclass.
Theairlinesestimatethattheywillinitiallylosearound15%-20%oftheirLondon-ParistraffictotherailwaysonceEurostarstartsafullservicelaterthisyear(1995),with15trainsadayeachway.AsimilarservicewillstarttoBrussels.Thedamagewillbelimited,however,theairlinesbelieve,withpassengernumbersreturningtopreviouslevelswithintwotothreeyears.
Intheshortterm,thedamagecausedbythe1millionpeople-levelstravelingbetweenLondonandParisandBrusselsonEurostartrainsmeansthatsomeairservicesarealreadysuffering.Someofthemajorcarrierssaythattheirpassengernumbersaredownbylessthan5%andpointtotheirrivals-ParticularlyAirFrance-ashavingsufferedtheproblems.OntheBrusselsroute,therailwaycompanyhadlesssuccess,andtheairlinesreportanythingfromarounda5%droptonovisibledeclineintraffic.
Theairlines’optimismonreturningtrafficlevelsisbasedonhistoricalprecedent.BritishMidland,forexample,pointstoitsexperienceonHeathrowLeedsBradfordservicewhichsawpassengernumbersfoldby15%whenBritishRailelectrifiedandmodernizedtherailwaylinebetweenLondonandYorkshire.Twoyearslater,travelhadrisenbetweenthetwodestinationstothepointwheretheairlinewascarryingrecordnumbersofpassengers.
1.Britishairlinesconfideinthefactthat__.
A.theyaremorepowerfulthanotherEuropeanairlines.
B.theirtotallosswon’tgobeyondadropof5%passengers.
C.theirtrafficlevelswillreturnin2-3years.
D.travelingbyrailcannevercatchupwithtravelingbyair.
2.Theauthor’sattitudetowardsthedropofpassengersmaybedescribedas__.
A.worried.B.delightedC.puzzled.D.unrivaled.
3.Inthepassage,BritishRail(Para6)ismentionedto__.
A.provideacomparisonwithEurostar.
B.supporttheairlines’optimism.
C.provetheinevitabledropofairpassengers.
D.callforelectrificationandmodernizationoftherailway.
4.Therailway’sBrusselsrouteisbroughtforthtoshowthat__.
A.theEurostartrainserviceisnotdoinggoodbusiness.
B.theairlinescanwellcompetewiththerailway.
C.theEurostartrainserviceonlycausedlittledamage.
D.onlysomeairlines,suchasAirFrance,aresuffering.
5.Thepassageistakenfromthefirstofanessay,fromwhichwemaywellpredictthatinthefollowingparttheauthorisgoingto__.
A.praisetheairlines’clear-mindedness.
B.warntheairlinesofhigh-speedrailservices.
C.proposeareductionofLondon/Parisflights.
D.advisetheairlinestofollowBritishMidlandastheirmodel.
Mostofusaretaughttopayattentiontowhatissaid—thewords.Wordsdoprovideuswithsomeinformation,butmeaningsarederivedfromsomanyothersourcesthatitwouldhinderoureffectivenessasapartnertoarelationshiptorelytooheavilyonwordsalone.Wordsareusedtodescribeonlyasmallpartofthemanyideasweassociatewithanygivenmessage.Sometimeswecangaininsightintosomeofthoseassociationsifwelistenformorethanwords.Wedon’talwayssaywhatwemeanormeanwhatwesay.Sometimesourwordsdon’tmeananythingexcept“I’mlettingoffsomesteam.Idon’treallywantyoutopaycloseattentiontowhatI’msaying.JustpayattentiontowhatI’mfeeling.”Mostlywemeanseveralthingsatonce.Apersonwantingtopurchaseahousesaystothecurrentowner,“ThisstephastobefixedbeforeI’llbuy.”Theownersays,“It’sbeenlikethatforyears.”Actually,thestephasn’tbeenlikethatforyears,buttheunspokenmessageis:“Idon’twanttofixit.Weputupwithit.Whycan’tyou?”Thesearchforamoreexpansiveviewofmeaningcanbedevelopedofexaminingamessageintermsofwhosaidit,whenitoccurred,therelatedconditionsorsituation,andhowitwassaid.
Whenamessageoccurscanalsorevealassociatedmeaning.Letusassumetwocouplesdoexactlythesameamountofkissingandarguing.Butonecouplealwayskissesafteranargumentandtheothercouplealwaysarguesafterakiss.Theorderingofthebehaviorsmaymeanagreatdealmorethanthefrequencyofthebehavior.Afriend’sunusuallydocilebehaviormayonlybeunderstoodbynotingthatitwasprecededbysituationsthatrequiredanabnormalamountofassertiveness.Someresponsesmaybedirectlylinkedtoadevelopingpatternofresponsesanddefylogic.Forexample,apersonwhosays“No!”toaserialsofchargeslike“You’redumb,”“You’relazy,”and“You’redishonest,”mayalsosay“No!”andtrytojustifyhisorherresponseifthenextstatementis“Andyou’regoodlooking.”
Wewoulddowelltolistenforhowmessagesarepresented.Thewords,“Ifsurehasbeennicetohaveyouover,”canbesaidwithemphasisandexcitementorritualistically.Thephrasecanbesaidonceorrepeatedseveraltimes.Andthemeaningsweassociatewiththephrasewillchangeaccordingly.Sometimesifwesaysomethinginfrequentlyitassumesmoreimportance;sometimesthemorewesaysomethingthelessimportanceitassumes.
1.Effectivecommunicationisrenderedpossiblebetweentwoconversingpartners,if___.
A.theyuseproperwordstocarrytheirideas.
B.theybothspeaktrulyoftheirownfeelings.
C.theytrytounderstandeachother’sideasbeyondwords.
D.theyarecapableofassociatingmeaningwiththeirwords.
2.“I’mlettingoffsomesteam”inparagraph1means___.
A.I’mjustcallingyourattention.
B.I’mjustkidding.
C.I’mjustsayingtheopposite.
D.I’mjustgivingoffsomesound.
3.Thehouse-owner’sexampleshowsthatheactuallymeans___.
A.thestephasbeenlikethatforyears.
B.hedoesn’tthinkitnecessarytofixthestep.
C.theconditionofthestepisonlyaminorfault.
D.thecostinvolvedinthefixingshouldbeshared.
4.Someresponsesandbehaviorsmayappearveryillogical,butarejustifiableif___.
A.linkedtoanabnormalamountofassertiveness.
B.seenasone’shabitualpatternofbehavior.
C.takenaspartofanorderingsequence.
D.expressedtoaseriesofcharges.
5.Theword“ritualistically”inthelastparagraphequalssomethingdone___.
A.withouttrueintention.
B.light-heartedly.
C.inawayofceremony.
D.withlessemphasis.
Passage3
Questions11to15arebasedonthefollowingpassage:
About70millionAmericansaretryingtolossweight.Thatisalmost1outofevery3peopleintheUnitedStates.Somepeoplegoonideas.Thismeanstheyeatlesscertainfoods,especiallyfatsandsugars.Otherpeopleexercisewithespecialequipment,takedietpills,orevenhavesurgery.Losingweightishardwork,anditcanalsocostalotofmoney.SowhydosomanypeopleintheUnitedStateswanttoloseweight?
ManypeopleintheUnitedStatesworryaboutnotlookingyoungandattractive.Formanypeople,lookinggoodalsomeansbeingthin.Otherpeopleworryabouttheirhealth.Manydoctorssaybeingoverweightisnothealthy.ButareAmericansreallyfat?Almost30millionAmericansweightatleast20percentmorethantheiridealweight.Infact,theUnitedStateisthemostoverweightcountryinthewild.“ThestoredfatofadultAmericansweight2.3trillionpounds,”saysUniversityofMassachusettsanthropologist(人类学家)GeorgeArmelagos.Hesaysburningoffthatstoredenergywouldproduceenoughpowerfor900,000carstogo12,000miles.
Losingweightishardwork,butmostpeoplewanttofindafastandeasywaytotakeofffat.Bookstoresselllotsofdietbooks.Thesebookstellreadershowtoloseweight.Eachyear,dozensofnewbookslikethesearewritten.Eachoneboaststohelppeopletogetridoffat.
11.WhichofthefollowingisNOTmentionedasawayoflosingweight?
A.Toeatlessfatsandsugars.B.Toworkhard.
12.ManyAmericansaretryingtoloseweightbecause.
A.theywanttolookattractiveB.theyaremisledbydoctors
C.theywanttokeepfitD.bothAandC
13.Thefiguresgiveninthesecondparagraphsuggestthat.
A.AmericansaredependentoncarsB.carsconsumealotofmoney
C.AmericansneedloseweightD.excessoffatcanbeasourceofenergy
14.Itcanbeinferredfromthelastparagraphthat.
A.dietbooksarenotalwayseffectiveB.dietbooksareusuallyhelpful
C.therearelotsofwaysoflosingweightD.bookstoresarekeepingtheirpromises
15.Itcanbeconcludedfromthepassagethat.
A.peoplethinktoomuchoftheirappearance
B.thereisnotasurewayoflosingweightasyet
C.surgeryisthefastestwayoflosingweight
D.goingondietisasafewayoflosingweight
Passage2
Questions6to10arebasedonthefollowingpassage:
Whenaluminumwasfirstproducedaboutahundredandfiftyyearsago,itwassodifficulttoseparateformtheoresinwhichitwasfoundthatitspricewashigherthanthatofgold.Thepriceremainedhighuntilanewprocesswasdiscoveredforrefiningthemetalwiththeaidofelectricityapproximatelythreequartersofacenturylater.Thenewmethodwassomuchcheaperthataluminumbecausepracticalformanypurposes,oneofwhichwasmakingpotsandpans.
Aluminumislightweight,rustproofandeasilyshapedintodifferentforms.Bymixingitwithothermetals,scientistshavebeenabletoproduceavarietyofalloys,someofwhichhavethestrengthofsteelbutweighonlyonethirdasmuch.
Today,theusesofaluminumareinnumerable.Perhapsitsmostimportantuseisintransportation.Aluminumisfoundintheengineofautomobiles,inthehullsofboats.Itisalsousedinmanypartsofairplanes.Infact,thehuge“airbus”planeswouldprobablyneverhavebeenproducedifaluminumdidnotexist.Bymakingvehicleslighterinweightaluminumhasgreatlyreducedtheamountoffuelneededtomovethem,Aluminumisalsobeingusedextensivelyinthebuildingindustryinsomecountries.
Sincealuminumissuchaversatile(多用的)metal,itisfortunatethatbauxite(铝土矿),whichisoneofitschiefsources,isalsooneoftheearth’smostplentifulsubstances.Asthesourceofaluminumisalmostinexhaustible,wecanexpectthatmoreandmoreuseswillbefoundforthisversatilemetal.
6.Thepriceofaluminumwassharplyreducedwhenpeoplediscoveredanewrefiningprocesswiththeaidof.
A.windB.solarenergyC.hydraulicpowerD.electricity
7.Aluminumis.
A.lightweight,rustproofbutnoteasilyshapedintodifferentforms
B.heavyweight,rustproofandeasilyshapedintodifferentforms
C.lightweight,rustproofandeasilyshapedintodifferentforms
D.lightweightandeasilyshapedintodifferentformsbutitiseasytobecomerusty
8.WhichofthefollowingisNOTtrue?
A.Aluminumiswidelyusedintransportation.
B.Aluminumisalsousedinmanypartsofairplanes.
C.Aluminumisbeingusedextensivelyinthebuildingindustry.
D.Aluminumisnotusedinitspureform.
9.Aluminumisfoundonearthmostlyintheformof.
A.puremetalB.bauxiteC.goldD.liquid
10.Whatisthepassagetalkingabout?
A.Thefeaturesofaluminumanditsfunctions.B.Theprocessofaluminum.
C.Thediscoveryofaluminum.D.Thepromisingfutureofaluminum.
