Mostofusaretaughttopayattentiontowhatissaid—thewords.Wordsdoprovideuswithsomeinformation,butmeaningsarederivedfromsomanyothersourcesthatitwouldhinderoureffectivenessasapartnertoarelationshiptorelytooheavilyonwordsalone.Wordsareusedtodescribeonlyasmallpartofthemanyideasweassociatewithanygivenmessage.Sometimeswecangaininsightintosomeofthoseassociationsifwelistenformorethanwords.Wedon’talwayssaywhatwemeanormeanwhatwesay.Sometimesourwordsdon’tmeananythingexcept“I’mlettingoffsomesteam.Idon’treallywantyoutopaycloseattentiontowhatI’msaying.JustpayattentiontowhatI’mfeeling.”Mostlywemeanseveralthingsatonce.Apersonwantingtopurchaseahousesaystothecurrentowner,“ThisstephastobefixedbeforeI’llbuy.”Theownersays,“It’sbeenlikethatforyears.”Actually,thestephasn’tbeenlikethatforyears,buttheunspokenmessageis:“Idon’twanttofixit.Weputupwithit.Whycan’tyou?”Thesearchforamoreexpansiveviewofmeaningcanbedevelopedofexaminingamessageintermsofwhosaidit,whenitoccurred,therelatedconditionsorsituation,andhowitwassaid.

Whenamessageoccurscanalsorevealassociatedmeaning.Letusassumetwocouplesdoexactlythesameamountofkissingandarguing.Butonecouplealwayskissesafteranargumentandtheothercouplealwaysarguesafterakiss.Theorderingofthebehaviorsmaymeanagreatdealmorethanthefrequencyofthebehavior.Afriend’sunusuallydocilebehaviormayonlybeunderstoodbynotingthatitwasprecededbysituationsthatrequiredanabnormalamountofassertiveness.Someresponsesmaybedirectlylinkedtoadevelopingpatternofresponsesanddefylogic.Forexample,apersonwhosays“No!”toaserialsofchargeslike“You’redumb,”“You’relazy,”and“You’redishonest,”mayalsosay“No!”andtrytojustifyhisorherresponseifthenextstatementis“Andyou’regoodlooking.”

Wewoulddowelltolistenforhowmessagesarepresented.Thewords,“Ifsurehasbeennicetohaveyouover,”canbesaidwithemphasisandexcitementorritualistically.Thephrasecanbesaidonceorrepeatedseveraltimes.Andthemeaningsweassociatewiththephrasewillchangeaccordingly.Sometimesifwesaysomethinginfrequentlyitassumesmoreimportance;sometimesthemorewesaysomethingthelessimportanceitassumes.

1.Effectivecommunicationisrenderedpossiblebetweentwoconversingpartners,if___.

A.theyuseproperwordstocarrytheirideas.

B.theybothspeaktrulyoftheirownfeelings.

C.theytrytounderstandeachother’sideasbeyondwords.

D.theyarecapableofassociatingmeaningwiththeirwords.

2.“I’mlettingoffsomesteam”inparagraph1means___.

A.I’mjustcallingyourattention.

B.I’mjustkidding.

C.I’mjustsayingtheopposite.

D.I’mjustgivingoffsomesound.

3.Thehouse-owner’sexampleshowsthatheactuallymeans___.

A.thestephasbeenlikethatforyears.

B.hedoesn’tthinkitnecessarytofixthestep.

C.theconditionofthestepisonlyaminorfault.

D.thecostinvolvedinthefixingshouldbeshared.

4.Someresponsesandbehaviorsmayappearveryillogical,butarejustifiableif___.

A.linkedtoanabnormalamountofassertiveness.

B.seenasone’shabitualpatternofbehavior.

C.takenaspartofanorderingsequence.

D.expressedtoaseriesofcharges.

5.Theword“ritualistically”inthelastparagraphequalssomethingdone___.

A.withouttrueintention.

B.light-heartedly.

C.inawayofceremony.

D.withlessemphasis.

_____,hewouldnothaverecoveredsoquickly.

Recentresearchhasclaimedthatanexcessofpositiveionsintheaircanhaveanilleffectonpeople’sphysicalorpsychologicalhealth.Whatarepositiveions?Well,theairisfullofions,electricallychargedparticles,andgenerallythereisaroughbalancebetweenthepositiveandthenegativecharged.Butsometimesthisbalancebecomesdisturbedandalargerproportionofpositiveionsarefound.Thishappensnaturallybeforethunderstorm,earthquakeswhenwindssuchastheMistral,HamsinorSharavareblowingincertaincountries.Oritcanbecausedbyabuild-upofstaticelectricityindoorsfromcarpetsorclothingmadeofman-madefibres,orfromTVsets,duplicatorsorcomputerdisplayscreens.

Whenalargenumberofpositiveionsarepresentintheairmanypeopleexperienceunpleasanteffectssuchasheadaches,fatigue,irritability,andsomesensitivepeoplesuffernauseaorevenmentaldisturbance.Animalsarealsoaffected,particularlybeforeearthquakes,snakeshavebeenobservedtocomeoutofhibernation,ratstofleefromtheirburrows,dogshowlandcatsjumpaboutunaccountably.ThishasledtheUSGeographicalSurveytofundanetworkofvolunteerstowatchanimalsinanefforttoforeseesuchdisastersbeforetheyhitvulnerableareassuchasCalifornia.

Conversely,whenlargenumbersofnegativeionsarepresent,thenpeoplehaveafeelingofwell-being.Naturalconditionsthatproducetheselargeamountsarenearthesea,closetowaterfallsorfountains,orinanyplacewherewaterissprayed,orformsaspray.Thisprobablyaccountsforthebeneficialeffectofaholidaybythesea,orinthemountainswithtumblingstreamsorwaterfalls.

Toincreasethesupplyofnegativeionsindoors,somescientistsrecommendtheuseofionisers:smallportablemachines,whichgeneratenegativeions.Theyclaimthationisersnotonlycleanandrefreshtheairbutalsoimprovethehealthofpeoplesensitivetoexcesspositiveions.Ofcourse,therearethedetractors,otherscientists,whodismisssuchclaimsandareskepticalaboutnegative/positiveionresearch.Thereforepeoplecanonlymakeuptheirownmindsbyobservingtheeffectsonthemselves,oronothers,ofanegativerichorpoorenvironment.Afterallitisdebatablewhetherdependingonseismicreadingstoanticipateearthquakesismoreeffectivethanwatchingthecat.

1.Whateffectdoesexceedingpositiveionizationhaveonsomepeople?

A.Theythinktheyareinsane.

B.Theyfeelratherbad-temperedandshort-fussed.

C.Theybecomeviolentlysick.

D.Theyaretootiredtodoanything.

2.Inaccordancewiththepassage,staticelectricitycanbecausedby___.

A.usinghome-madeelectricalgoods.

B.wearingclothesmadeofnaturalmaterials.

C.walkingonartificialfloorcoverings.

D.copyingTVprogramsonacomputer.

3.Ahighnegativeioncountislikelytobefound___.

A.nearapoundwithawaterpump.

B.closetoaslow-flowingriver.

C.highinsomebarrenmountains.

D.byarotatingwatersprinkler.

4.Whatkindofmachinecangeneratenegativeionsindoors?

A.Ionisers.

B.Air-conditioners.

C.Exhaust-fans

D.Vacuumpumps.

5.Somescientistsbelievethat___.

A.watchinganimalstoanticipateearthquakesismoreeffectivethandependingonseismography.

B.theunusualbehaviorofanimalscannotbetrusted.

C.neitherwatchingnorusingseismographsisreliable.

D.earthquake

Theauthortellsusinparagraph4________.

Urbancongestionwouldgreatlyberelievedifthe____chargedonpublictransportweremorereasonable.